You can receive notifications in-app or via email, and you have full control over how and when they arrive. Configure daily and weekly cadences and the channel you'd like to be notified in.
In-app notifications
Where they appear
The Notification Bell Icon, located in the upper-right corner of the screen, will show a badge count of unread notifications.
Click on the Bell Icon to open the Notifications Panel. The Notifications Panel displays recent and upcoming tasks, reminders, and Project updates from Workspaces you are a member of, Projects and Tasks you are assigned, and updates to People and Assets that may affect your work.
What Triggers an In-App Notification
New projects or tasks assigned to you.
Task and project reminders before a due date (e.g., 3 days, 1 day and 0 days prior).
Overdue tasks.
Project assignments.
Up next (e.g. when you are the assignee on the next uncompleted task in a project).
How to Manage In-App Notifications
1. Go to Settings → Notifications in the left navigation menu.
2. Under My notifications, toggle the In-app boxes for each category (e.g., Task Overdue, Task Due Reminder, Task Assigned).
3. Changes are saved automatically, so you can exit once you’ve made your selections.
Email Notifications
The same notifications that are available in-app can be sent as email.
How to Manage In-App Notifications
1. Go to Settings → Notifications in the left navigation menu.
2. Under My notifications, toggle the Email boxes for each category (e.g., Task Overdue, Task Due Reminder, Task Assigned).
3. Changes are saved automatically, so you can exit once you’ve made your selections.
Digest emails
Relato can send daily or weekly summaries of your tasks, due dates, and projects right to your inbox.
Daily Digest
This email includes a summary of your unread notifications, due tasks, and updates from ongoing projects.
By default, this email is sent Monday through Friday at the time you select (e.g., 08:15).
How to Customize
1. Go to Settings → Emails.
2. Under Daily digest, choose which days to receive emails and set your preferred time.
3. Check or uncheck Unread notifications, My tasks, and My projects as desired.
You can optionally send yourself a test email to see what your email looks like after changing your settings.
Weekly Planner
This email includes an overview of upcoming tasks, overdue tasks, and project overviews for the week ahead.
By default, you will receive a weekly planner email Sunday evening (e.g., 19:00), but you can pick another day or time.
How to Customize
1. Go to Settings → Emails.
2. Under Weekly planner, enable/disable the toggle, select the day(s) of the week, and set your preferred send time.
3. Check the boxes for My tasks, Overdue tasks, and My projects as needed.
You can optionally send yourself a test email to see what your email looks like after changing your settings.
Timezone and Date Format
Your timezone and date format defaults to the timezone set in your browser. You can change this by selecting the timezone you choose to keep dates and times consistent. You can also specify the date format.
Need More Help?
Didn't this information give you the answers you need? Chat with us in the Relato Slack Community or email us at [email protected]